Thank you for shopping with MACEDONIA LLC! We are dedicated to ensuring your orders are shipped promptly and securely. Please read our Shipping Policy below for more details on how we process and ship your orders.

1. Processing Time

  • Order Processing: Orders are processed and shipped within 1-2 business days of receiving your order, Monday through Friday. Please allow extra time for orders placed during weekends, holidays, or promotional periods.
  • Order Confirmation: You will receive an email confirmation once your order has been processed and shipped. This email will include tracking information, if available.

2. Shipping Methods & Carriers

We offer a variety of shipping methods through the following carriers:

  • USPS (United States Postal Service)
  • FedEx
  • UPS
  • DHL

When selecting a shipping method at checkout, you will be able to choose from the available options based on your location and delivery speed preferences. We aim to provide you with a range of affordable and reliable shipping choices.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight and size of your order, as well as the delivery destination.
  • Free Shipping: We offer free standard shipping on orders over $50 (U.S. domestic orders only).
  • Please note that shipping fees for international orders (outside the U.S.) will be calculated based on your shipping address.

4. Domestic Shipping (Within the United States)

  • We currently ship to all U.S. states and territories.
  • Available shipping options for domestic orders include:
    • Standard Shipping (USPS, FedEx, or UPS): Typically takes 3-7 business days.
    • Expedited Shipping: Delivered within 2-3 business days.
    • Next-Day Shipping: For urgent deliveries, available through FedEx or UPS.

Note: Delivery times are estimates and are not guaranteed. Some delays may occur due to factors such as weather or carrier issues.

5. International Shipping

  • Countries We Ship To: We ship to a select number of countries worldwide, including Canada, the UK, Australia, and several European countries. If you’re unsure whether we ship to your country, please contact us at [email protected].
  • International Shipping Carriers: For international orders, we offer USPS, DHL, and FedEx.
  • Shipping Times: International shipments typically take 7-21 business days, depending on the destination.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be levied by the destination country. These charges are not included in the shipping cost at checkout and must be paid by the customer directly to the carrier or customs authorities.

6. Shipping Address

  • Please ensure that your shipping address is correct at the time of checkout. MACEDONIA LLC is not responsible for delays or issues resulting from incorrect or incomplete addresses.
  • If you need to make changes to your shipping address after placing an order, please contact us immediately at [email protected]. We will do our best to accommodate your request before the order is processed and shipped.

7. Order Tracking

8. Shipping Delays

  • While we strive to ship orders promptly, delays may occasionally occur due to weather conditions, holidays, or carrier issues.
  • If there is a significant delay with your shipment, please reach out to us, and we will help resolve the issue with the carrier.

9. Lost or Stolen Packages

  • MACEDONIA LLC is not responsible for lost or stolen packages after the carrier has confirmed delivery. If your package is marked as delivered but you have not received it, please contact the carrier directly for assistance.
  • If your package is lost in transit, please contact us, and we will assist you in filing a claim with the carrier.